Wanna join the MBS Admin Team?
WE’RE HIRING!
The MBS team is growing, and we are on the hunt for another fabulous new person to join our dream team!
SCROLL DOWN TO READ ALL THE DEETS ON THIS DREAMY REMOTE POSITION! 🏝😍👇
Operations Manager
POSITION:
✍️ Operations Manager
LOCATION:
🏝 Remote
TIMEZONE:
🇺🇸 Preference given to those in North American time zones
HOURLY RATE:
💰 $20 USD/hr
SUPERVISOR:
❤️ Founder+ CEO
POSITION TYPE:
💼 Independent contractor
HOURS:
⏱ Part -time (10-15hrs hrs per week )
APPLICATION DEADLINE:
🗓 11:59 PM Saturday, October 8th (CST)
*Pro-tip: Don’t wait til the deadline to apply! We'll be closing the doors if we find someone fabulous before then! 🏃♀️
THE MBS TEAM EXPERIENCE
Our team is remote, not because COVID forced us into it, but because at our company's core, we believe in doing work we love that fits our lifestyles.
MBS is a membership-based professional networking group on a mission to help connect mothers who’re growing careers and families. We’re a small but mighty team, and we’re looking to add to our fam.
You can learn more about what we do in our business at motherboardsociety.com
You can expect…
✓ More autonomy and freedom than you've ever had before. You will have the opportunity to work independently and define your role. We get it; people hate being micromanaged, but here's the twist: our management actually hates micromanaging people too! We have no desire to check over your shoulder to watch all your work and review tasks every 5 minutes. #inefficient. You'll have a lot of freedom and independence to produce the expected results in your own way in this role.
✓ Our office is virtual. Work from home, Starbucks, Stateside or while wandering around the world, it makes no difference to us. As long as you do the job well and on time, every time—we want you to work in the place that brings you the most joy. No more commuting, no more spending your pay checks on outfits to then go earn more pay checks, and no more having to ask permission to be able to leave the office for a dentist appointment or to renew your driver's license. While this role is 100% remote, it does require you to have solid Wifi at pretty much all times. So if you live in the middle of nowhere and your idea of a rad vacation is to go on trips to national parks with no internet service for weeks at a time, this role won't be a good fit for you.
✓ We're not big on stress. So, while we will expect you to work efficiently and get things done, we focus on open communication and getting things done right the first go around. Once you're trained up, we are not big on double-checking your work or having a bunch of back and forths just to get a task done - we would love for you to take charge and get 'er done the best way you know how!
✓ The hours are super flexible (within reason, obviously!). More of a night owl? Want to go for a 12-noon yoga class? Have kids you need to drop off at school at 8:30 AM sharp? No problem! We'll work with your schedule to get a routine that works for you and us. Preference is given to someone who can be available sometime between 2-6pm CST.
✓ No politics, be yourself! In case you haven't noticed, we're not big on politics or acting in traditional corporate ways. We have a lovely environment where instead of taking credit for other people's ideas and backstabbing our way to the top we're all working towards improving the company and growing ourselves and our roles that way. 💃
✓ Equal Opportunity. MOTHERboard Society is an equal opportunity employer. As we are a working mom community and our dream applicant would be a mother, we value and celebrate diversity. All employment decisions are made on the basis of merit, business need, and position fit.
About the Operations Manager Position
MBS is looking for a part-time (that will eventually turn into full-time) Operations Manager to support the growth of the business and the day-to-day maintenance and tasks. Under the direction of our Founder, the goal of this role is to keep our operations running smoothly and our CEO not tied down so she can focus on supporting our chapter Co-Presidents and expanding our reach.
This role is perfect for you if…
✓ If you are someone who has a passion for a business's back-end (operations) and does not want to be a face or marketing part of a company.
✓You adore all things organization, and being 'detail keeper' to someone else's 'big picture dreamer' is totally your jam.
✓ You're a boss at figuring things out for yourself. You love a good problem-solving sesh, you're the queen of wearing multiple hats, and you've even managed to teach yourself some pretty impressive tech skills when needed.
✓ You are a total creative at heart, but you also have a knack for creating super sexy, streamlined processes.
✓ Leading you team with a positive attitude? No problem. You are genuinely thoughtful, lead with kindness, and give grace to yourself and others.
✓ You bring non-stop positive vibes and not even the (rare) Grump-a-sauras 🦖 is going to rain on your parade. 🙅♀️
✓ You're one of those weird 'Inbox on 0' people. Emails never go unanswered, and you unsubscribe from spam and clutter the moment it hits your inbox. Need to hunt down some random receipt months later? No stress. Thanks to your Inbox OCD and strategic use of labels, you know exactly where to find it.
✓ You have strong attention to detail and design. You can spot a typo from a mile away. And crooked graphics or broken links?—Not on your watch. Plus, you have some pretty slick skills in making content look and feel high-end.👀 Pssst! Have yet to try your hand at editing? 🙈 No big. You're committed to learning everything you need to know to deliver a jaw-dropping finished product so that no one will ever have to know you're not already pro. 💪
✓ You're down to tag team where needed, but you secretly love being able to fully own ( or support) a project from start > finish.
✓ You're a strong communicator (both verbal and written).
✓ You NEVER miss a deadline and never has a boss, teacher, parent, team member, etc. complained about how you 'don't show up when you're supposed to' or 'are always dropping the ball.' You're relentlessly reliable, never needing to be reminded of a task, can be counted on come hell or high water and will go the extra mile to help the team when necessary.
✓ You're an independent worker and have the ability to take direction and run with ideas effectively.
✓ You are coachable and open to feedback - you understand it's how we grow!
✓You are a learner at heart and professional development has become innate.
✓ You are resourceful. This is a must.
✓ You're polished, and no drama… and still know how to have a good time at work! 🎉
✓ You are ready to go all-in with your ideal place to work! You are a strong communicator (both verbal and written).
✓You are creative, and enjoy bringing new ideas to the table. If you know a better way to do something -- we're all ears and value your feedback and expertise! While we have a vision for the business, we're always open to doing things better! If you have specific expertise in something, let us know! We count on you to be part of making your piece of the pie run smoother and better!
What you'll do…
Program Development & Oversite
Take over the lead role in managing our business operations, carrying the torch of delightful & genuinely helpful support the MBS team is known for! 🔥
Understand, support, and implement the core features of MBS to improve membership outcomes.
Ensure compliance with all MBS standards are met.
Develop and review program strategies to ensure continuous program improvement based on research outcomes and best practices.
Oversee day-to-day operations of MBS including planning, member services, social media, events and programming, PR and chapter reach.
Supervision
Provide support and guidance to the MBS team to develop goals and strategies to meet business expectations.
Manage and oversee aspects of employee and chapter leaders' growth and development, including interviewing, onboarding, performance evaluations, disciplinary actions (excluding chapter leaders), conflict resolution, and professional development.
Additional Duties
Communicate regularly with the CEO to receive guidance, report progress, plan new strategies, discuss problems, and receive information on program policies and procedures
Alongside the CEO, you will be a thought partner with ideas and solutions for developing great programs for MBS
Developing collaborative partnerships locally and nationally
Assist with special projects, reports, and other duties as assigned
Creating/Updating campaigns/automations in Google, ClubExpress and Slack
Review email materials and newsletters prior to distribution for accuracy
Oversee the Scheduling of weekly emails and blog posts
Updating the websites
Creating meetings and webinars in Zoom
Downloading Zoom recordings and uploading to GDrive
Creating/Updating SOPs
Our ideal candidate is someone who…
✓ Has past experience in some sort of Operations Management role. (Beneficial, but not a deal breaker…so hit us up if you think you’re the right fit anyway!)
✓ Is happy to show up, even at strange hours. One of the benefits of a remote job is the amazing flexibility, you can truly work from anywhere! (With a good internet connection, of course.) But it also means that with team members across many time zones, meetings or time-sensitive live launch tasks may happen for you very early in the morning or late into the evening, depending on where you’re located.
✓Proactive and always looking for more processes that can be created or improved.
✓ Is flexible to work weekends as needed. We guard our weekends pretty fiercely around here, and we highly encourage you to unplug on those off days! But there are a few times each year during our big launched (conferences, signature events, retreats, etc.,) where it’s all hands on deck, even on the weekends. (Thankfully tend we plan our entire launch calendar for the year in one sitting, so you’ll usually have those dates MONTHS in advance!)
✓Is looking for long-term commitment and would look forward to staying in the position and giving it enthusiastic attention for 2+ years. If you have an interest in switching jobs in the next few months or are just looking for a job to fill space between some other commitments, please don’t apply.
✓Is excited to work with & prioritize one business that’s creating massive positive change in the lives of working mother’s around the world.
Systems & SAAS we use at MBS
Knowing these tools is a plus, but it’s not imperative. The ability to quickly learn these softwares or platforms is essential! If you’re not familiar with a system, we’re happy to train on some!
✓ GSuite: Google Docs, Gmail, Drive
✓ Squarespace
✓ Zoom
✓ Asana
✓ Honeybook
✓ Canva
✓ And there’s a high chance that their will be more!
Sound like a good fit? Apply!
Please note we’re a small team handling a lot of applications, so unfortunately we will not be able to reply to everyone. You will be contacted only if you are chosen for an interview. Thank you for understanding and your interest in working with us!
APPLICATION INSTRUCTIONS:
Please fill out the below application. Please note that we will be closing applications at 8pm CST Saturday, October 8th. Don’t wait to apply, last time we hired someone we had to close the application process early because so many people applied!
Interviews will be held the week of October 10th.
We’re really looking forward to reading your application and thank you for your time applying.